Request assistance

If you need a reasonable accommodation or other assistance to help you interact with our program, please let us know. To request an accommodation with filing an Exemption, email WACaresaccess@esd.wa.gov or call 833-717-2273 and select 3 for WA Cares.

We also provide document translation and interpretation services free of charge to customers with limited English proficiency. Call 833-717-2273 for more information.

Equal opportunity

We are committed to equity and accessibility in our program and services. We do not discriminate based on race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, sexual orientation, or gender identity), national origin (including limited English proficiency), disability, age, political affiliation or belief, honorably discharged veteran or military status, genetic information (including family medical history), or any other category protected by law. These types of discrimination are illegal and won’t be tolerated.

If you feel you’ve been discriminated against, we want to hear from you.

Discrimination by program staff

You may file a complaint with any employee of WA Cares or directly with the Employment Security Department’s Equal Opportunity Office:

Equal Opportunity Office
Employment Security Department
esdgpeo@esd.wa.gov
855-836-5598 (toll-free), Washington Relay Service 711
P.O. Box 9046
Olympia, WA 98507-9046 

or with:

The Director, Civil Rights Center (CRC)
U.S. Department of Labor
200 Constitution Avenue NW, Room N-4123
Washington, D.C.  20210
CRCExternalComplaints@dol.gov

Employer complaints

If you feel you’ve been discriminated against by your employer for any of the reasons listed above, you may file a complaint with:

The U.S. Equal Employment Opportunity Commission
Seattle Office
800-669-4000 (toll-free)

and/or

The Washington State Human Rights Commission
800-233-3247 (toll-free)