Provider toolkit
Bulk Download
Resources for your application
Application details
Application details
Learn about the service definition, minimum qualifications and the documentation you need to apply.
Sample contract
Sample contract
Learn about the general and special terms and conditions, statement of work, and other contract obligations, such as insurance and billing requirements.
Insurance requirements
Insurance requirements
Summary of WA Cares provider insurance requirements.
Frequently asked questions
Frequently asked questions
Use this resource to answer the most common questions providers have about WA Cares.
Area Agencies on Aging
Area Agencies on Aging
Depending on the service and location, DSHS or an AAA may be responsible for processing your application and contracting with you, including ongoing monitoring.
Resources for billing
Maximum rates
Maximum rates
Search and filter the codes, modifiers, limits and maximum rates for covered services.
Billing guide
Billing guide
A step-by-step guide with pictures explaining how to use ProviderOne to create, modify, and submit pre-authorizations and claims for payment. Other topics include system administrators, updating contact information and requesting technical assistance.
Service code data sheet
Service code data sheet
A guide to the service codes, units, payment type, maximum length of service and maximum number of units.
Training
Provider foundations
These short mini-modules provide foundational information for Providers about key processes within WA Cares.
Billing and ProviderOne
Designed to support you through the complete billing process in ProviderOne. It is divided into three sections: managing your ProviderOne account, preparing for and creating pre-authorizations, and submitting and modifying claims.