The administrative team that keeps WA Cares moving
At the center of WA Cares are the administrative assistants who help the team maintain momentum every day.
They may not always be in the spotlight, but their work, values and spirit of teamwork are woven into every success of the program.
As administrative assistant for the program director, Jo has led the way. For her it’s the mission that makes the work meaningful. “I enjoy working for WA Cares because I believe in our mission to serve the public and contribute to making the world a better place. We are people that care about people and that is really special.”
When the team expanded, Jo addressed how they set the tone for the culture they wanted to create. “The experience has played a key role in fostering a healthy, collaborative, and psychologically safe work environment for our fully staffed team.”
Beth, who supports the benefits and customer care administrator, shares that her teammates make the work joyful. “My supportive team members are always ready to lend a hand when needed and make the job fun! Everyone in WA Cares has been so welcoming and genuinely appreciative of one another’s contributions.”
For Tim, the administrative assistant for the deputy director of operations, the passion of the people he works with is what stands out “All of my team members bring a different background and believe in the culture that has been built within WA Cares.” He adds, “Every single team member deeply believes in our culture and the focus on our clients, giving everyone a similar goal of making WA Cares a success come July 2026!”
Jordy, who supports the executive administrator, joined WA Cares in search of something more than just a job. “I wanted to do something that is both rewarding and serves a higher purpose. WA Cares was the perfect opportunity, and it hasn’t disappointed.”
Manny, Cheryl and Ashley who support the regional administration echo those same values. Each brings their own background and experience, but what connects them is the shared spirit of teamwork and care. As Cheryl puts it, “We support each other every step of the way.” Manny agrees “It feels good knowing we’re building something that will truly help people.” And Ashley highlights the team’s commitment “Everyone here wants to make a difference, and that makes the work meaningful.”
Together, Jo, Beth, Tim, Jordy, Manny, Cheryl and Ashley are more than just an admin team—they are the backbone of WA Cares. Their dedication, kindness reflects commitment to one another reflect the heart of the program: ensuring every Washingtonian has the support they need, when they need it most.