How Can We Help?
Contact Us
Customer support is available Monday-Friday from 8:30 AM – 4:30 PM Pacific Time (closed weekends and state holidays).
Looking for your exemption approval letter?
There are two ways to get copies of your approval letter:
- Log in to your WA Cares exemption account and click on the ‘Exemption ID’ of your approved exemption to view and download a copy.
- Call us at 833-717-2273 to request more copies be mailed to you.
For more information, download our exemption info sheet.
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For employers, payroll & exemptions
Call Employment Security Department
Toll free: 833-717-2273 (select option 3)
Language assistance available
TTY/TDD users can dial
1-800-833-6384 for
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For general questions
Call Department of Social and Health Services
Toll free: 844-CARE4WA
(844-227-3492)
Language assistance available
TTY/TDD users can dial
1-800-833-6384 for
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Email us
Fill out this form and we’ll route your inquiry to the appropriate state agency.