Contact and support
Contact Us
Customer support is available Monday-Friday from 8:30 a.m. – 4:30 p.m. (closed state holidays).
Phone support
Language assistance is available. TTY/TDD users can dial 1-800-833-6384 for Washington Relay Service.
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Call Department of Social and Health Services
For general questions
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Call Employment Security Department
For employers, payroll, and exemptions
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Call Health Care Authority
For provider payment and ProviderOne
Online support
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Email us
Fill out this form and we'll route your inquiry to the appropriate state agency.
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Live Chat
This chat is for general information only. For specific questions about your account, end this chat then log in to your WA Cares benefits account to start a secure session.
Start a chat during our regular business hours.
This chat is for general information only. For specific questions about your account, end this chat then log in to your WA Cares benefits account to start a secure session.
