Contact and support Contact Us Customer support is available Monday-Friday from 8:30 a.m. – 4:30 p.m. (closed state holidays). Phone support Language assistance is available. TTY/TDD users can dial 1-800-833-6384 for Washington Relay Service. Icon Call Department of Social and Health Services For general questions Call 844-CARE4WA Icon Call Employment Security Department For employers, payroll, and exemptions Call 833-717-2273 Icon Call Health Care Authority For provider payment and ProviderOne Call 800-562-3022 Online support Icon Email us Fill out this form and we'll route your inquiry to the appropriate state agency. Send email Icon Live Chat This chat is for general information only. For specific questions about your account, end this chat then log in to your WA Cares benefits account to start a secure session. Start a chat during our regular business hours. This chat is for general information only. For specific questions about your account, end this chat then log in to your WA Cares benefits account to start a secure session. Start chat Chat unavailable Frequently asked questions Search Leave this field blank Contributions and who participates Benefits and services Information for Employers Information for Providers WA Cares and other programs See all frequently asked questions Stay connected to WA Cares Sign up for email updates on policy changes, announcements, and community events. E-mail address Thanks for signing up! We'll be in touch soon.