Equity, Diversity, Accessibility & Inclusion

The WA Cares Fund is a cross-agency program committed to equity, diversity, accessibility and inclusion in our program and services. Our goal is to create an environment of mutual respect, equity, and acceptance of the people we serve and with whom we serve.



We do not discriminate based on race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, sexual orientation, or gender identity), national origin, disability, age, political affiliation or belief, veteran or military status, genetic information (including family medical history), or any other category protected by law. These types of discrimination are illegal and won’t be tolerated.



Language Access


WA Cares uses Google Cloud Translations to provide translated versions of this website. These translations are intended to make it easy for visitors to access general information about the program in other languages than English. Because Google Cloud Translations are automated computer translations, they may not always be accurate.


If you would like to confirm the accuracy of any information on translated versions of the website or have questions about the program, we can provide language assistance if you contact us by email or phone.


You can also find information about the program translated by humans into many languages in our employer and community toolkit. Spanish content is available on our YouTube channel.




WA Cares is committed to making information and communication technologies accessible to individuals with disabilities by meeting or exceeding federal and state requirements. We strive to ensure that individuals with disabilities have access to and use of information and data comparable to the access and use afforded to individuals without disabilities unless an undue burden would be imposed on the agency. 


Our website has many features that are intended to make the experience of interacting with our website positive and productive for all users, including those with disabilities. These features include accessible images and PDFs, compatibility with most major internet browsers and an effective search engine.  


If you’d like to report an issue related to accessibility on this website, please contact us at wacaresfund@dshs.wa.gov.  

file a complaint


You may file a civil rights complaint with any employee of WA Cares, directly with the relevant agency’s equal opportunity office or with the U.S. Department of Labor.


For complaints related to the Employment Security Department (ESD)


ESD’s Equal Opportunity Office:


  • Email: esdgpeo@esd.wa.gov
  • Phone: 855-836-5598 (toll-free), Washington Relay Service 711
  • Mail: P.O. Box 9046, Olympia, WA 98507-9046


The Director, Civil Rights Center (CRC), U.S. Department of Labor:



For complaints related to the Department of Social and Health Services (DSHS)


DSHS Constituent Services:


  • Phone: 1-800-737-0617 
  • Mail: P.O. Box 45131, Olympia, WA 98504-45131
  • Online: File a complaint


DSHS Human Resources Division Investigations Unit (IU):


  • Email: iraucomplaints@dshs.wa.gov
  • Phone: 360-725-5821 or 1-800-521-8060
  • TTY: 360-586-4289 or 1-800-521-8061
  • Fax: 360-586-0500
  • Mail: PO Box 45830, Olympia, WA 98504-5830