How Can We Help?
Contact Us
Customer support is available Monday-Friday from 8:30 a.m. – 4:30 p.m. (closed state holidays).
Phone support
Language assistance is available. TTY/TDD users can dial 1-800-833-6384 for Washington Relay Service.
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Call Department of Social and Health Services
For general questions
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Call Employment Security Department
For employers, payroll, and exemptions
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Call Health Care Authority
For provider payment and ProviderOne
Online support
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Email us
Fill out this form and we'll route your inquiry to the appropriate state agency.
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Live chat
This chat is for general program information only. For questions about your benefit, end this chat and log in to your WA Cares account to begin a secure session.
Click the icon at the bottom of your screen to start a live chat during business hours.