In this role, you will be responsible for prioritizing, auditing, and reviewing assignments to a unit of Social Service Specialists. You will provide coaching, consultation and direction, supporting staff to ensure the best customer experience possible. Whilst honoring an individual’s choice while meeting program and quality needs.  

Applicants must reside in one of the following counties: Chelan, Douglas, Grant, Adams.
 

In this role, you will be a critical member of the senior leadership team, reporting directly to the WCF Director. You will lead data strategy for use in program evaluation and monitoring. Numerous oversight bodies, the legislature, other states, the federal government, and external academic program evaluators will all be seeking relevant data on this first in the nation program in order to learn what is working well, what is not, what can be improved, and how it can be improved. You will be designing data and analytics strategy to ensure the right data are being reliably collected. For internal program operations, you will lead the WA Cares team in understanding and interpreting the data collected and using learnings to inform strategic improvements in program operations.