As a WA Cares Fund Assessor Specialist, you’ll meet people both in-person and remote to conduct long-term care functional assessments under the WA Cares Fund program. Whether it’s in their home, a hospital room, a nursing facility, or a residential care setting, you’ll conduct thoughtful, compassionate assessments to help determine their eligibility for self-directed long-term care services. You’ll craft personalized care plans that reflect everyone’s unique needs and goals, helping them stay in or return to their community with the support they need to thrive.

Within OIC, the Statewide Health Insurance Benefits Advisors (SHIBA) Program provides free, unbiased education and assistance to consumers across the state. The SLTCi Partnership Coordinator plays a key role in this work by helping Washingtonians understand supplemental and traditional long-term care insurance, how these products interact with the WA Cares Fund, and what options and rights are available to them.

In this role, you’ll educate and advocate for consumers through public presentations, community outreach, and one-on-one guidance; develop training and educational materials that equip SHIBA volunteers and partner organizations to deliver high-quality assistance; collaborate with state agencies and community-based organizations; and help elevate consumer experiences to inform policy improvements. You’ll also support media outreach and work alongside colleagues across government to resolve complex consumer cases.