Careers
Join our team building the nation’s first universal long-term care program!
finding and applying for jobs
You can find all WA Cares Fund jobs posted on careers.wa.gov under the state agency where the job is located. Several state agencies have responsibilities for developing and implementing WA Cares Fund, including the Department of Social and Health Services and the Employment Security Department.
All applications must be submitted through the careers.wa.gov site.
currently open positions
Program Specialist 5
In this key leadership role, you will supervise a unit of Program Specialist 3 BCC Specialists within the WA Cares Statewide Benefits and Customer Care Contact Center. You will assign, prioritize, and review work assignments while providing guidance and consultation to ensure high-quality customer service and a positive experience for clients. The WA Cares Fund provides affordable long-term care coverage for all working Washingtonians, supporting older adults, vulnerable adults, individuals with disabilities, and their families. By joining this team, you will play a critical role in helping HCLA fulfill its mission of connecting people with the care, support, and resources they need.
These jobs are project-funded roles through June 30, 2027, and are eligible for state employee benefits.
Quality Assurance Consultant
Some of what you’ll do
- Complete QA process reviews of WCF activities statewide in compliance with policy, WAC and RCW.
- Use a variety of methods to determine case accuracy, evaluating the effectiveness of the system to minimize risk.
- Provide professional consultation to promote excellence in service delivery.
- Ensure compliance with federal and state requirements and consistency in policy interpretation.
- Lead your QA team during process review cycles, including acting as a liaison between QA and field staff, fostering relationships with our customers, and ensuring the review is accurately and thoroughly completed.
Program Specialist 5
In this key leadership role, you will supervise a unit of Program Specialist 3 BCC Specialists within the WA Cares Statewide Benefits and Customer Care Contact Center. You will assign, prioritize, and review work assignments while providing guidance and consultation to ensure high-quality customer service and a positive experience for clients. The WA Cares Fund provides affordable long-term care coverage for all working Washingtonians, supporting older adults, vulnerable adults, individuals with disabilities, and their families. By joining this team, you will play a critical role in helping HCLA fulfill its mission of connecting people with the care, support, and resources they need.